Effective Date: January 9, 2026
Welcome to Fino AI, the AI image and video generator and editor at www.finoai.net. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access our site, generate images or videos, or interact with any Fino AI experiences.
For purposes of this Privacy Policy:
- Account means a unique account created to access the Service or parts of the Service.
- Device means any device that can access the Service, such as a computer, phone, or tablet.
- Personal Data means information that identifies or can be used to identify you.
- Service refers to the Fino AI website and related features, tools, and services.
- Usage Data means data collected automatically when using the Service, such as feature usage, logs, and diagnostics.
We collect information to keep your Fino AI experience fast, secure, and personalized:
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Account Information
- What We Collect: Name, email address, password, and profile preferences you submit when you sign up.
- Purpose: To authenticate you, deliver account features, and provide customer support.
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Usage Details
- What We Collect: Logs of prompts, feature interactions (e.g., natural language editing, multi-image remix, aspect ratio presets), and timestamps.
- Purpose: To improve model quality, personalize recommendations, and ensure platform reliability.
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Device Information
- What We Collect: Browser type, operating system, device identifiers, and approximate location derived from IP address.
- Purpose: To optimize the interface for your device, troubleshoot bugs, and prevent abuse.
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Cookies
- What We Collect: Session tokens, analytics identifiers, and preference cookies.
- Purpose: To keep you signed in, remember your editing presets, and measure performance.
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Payment and Billing Information
- What We Collect: Billing name, address, VAT or tax identifiers, and limited card details processed by our payment partner.
- Purpose: To process purchases of Fino AI credits, subscriptions, or add-on features.
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Generated Content
- What We Collect: Input prompts, uploaded reference images, and generated outputs.
- Purpose: To deliver requested edits, provide history for your account, and improve safety systems such as content moderation.
We use your information to:
- Provide, operate, and maintain the Service.
- Authenticate users, manage accounts, and provide customer support.
- Improve model quality, safety systems, and overall product performance.
- Detect, prevent, and address fraud, abuse, or security incidents.
- Comply with legal obligations and enforce our agreements.
We store your information on secure cloud infrastructure with encryption in transit and at rest, access controls, and ongoing monitoring. While we strive for industry-leading protections, no transmission or storage method is completely secure. Please use strong passwords and notify us immediately of any suspected unauthorized access.
You are responsible for maintaining the security of your Device and account credentials.
We do not sell your personal information. We may share data with:
- Service Providers: Trusted partners who support hosting, analytics, payments, customer support, or safety reviews—each bound by confidentiality obligations.
- Legal Compliance: Authorities or third parties when required by law, court order, or to protect rights, property, or safety.
- Business Transfers: In the event of a merger, acquisition, or asset sale, where personal data may be transferred as part of the transaction (with notice where required).
We retain Personal Data only as long as necessary for the purposes described in this Privacy Policy, including to comply with legal obligations, resolve disputes, and enforce agreements. Usage Data may be retained for shorter periods unless needed for security, analytics, or legal requirements.
Depending on your location, you may have rights to access, correct, delete, or restrict the processing of your Personal Data. You can update account details from your settings or contact us to request access, correction, or deletion.
You can control cookies through your browser settings. Disabling cookies may affect certain features of the Service.
We may review content and activity to enforce our Terms of Service and to maintain a safe, responsible platform.
We may update this Privacy Policy to reflect changes in features, regulations, or business operations. When we do, we will revise the "last updated" date and, when appropriate, provide additional notice. Your continued use of Fino AI after updates constitutes acceptance of the revised policy.
If you have questions or requests about this Privacy Policy or your personal data, contact us at:
By using Fino AI, you agree to the practices described in this Privacy Policy. Thank you for trusting us with your creative workflow.